Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria
Keywords:Facility, Facility management, Soft Services, Hard Services, Universities
Universities which are citadel of research and learning have many facilities that need to be well maintained in order to achieve the designed aim and sustain value of the institution. This necessitates the need for this study to examine facility management practice and the level of satisfaction of users of facility management in the study areas. The study populations are the students and staff of the institutions who are the users of the facilities. The sampling technique is systematic random sampling technique where respondents were selected from all the academic faculties, student’s hostels, and staff quarters which makes all categories of facilities users to be captured. The analysis was done using tables, 5-point Likert scale. The facility management services were categorized into hard and soft services. The modes of execution of the two were studied. It was gathered that some of the hard and soft services were outsourced while some are done in-house. The levels of satisfaction of the users on the hard and soft services were measured. It was gathered that soft services like move management have least ranking in the two universities and hard services like decoration and refurbishment have least ranking in the two universities. Recommendations were made on how the two universities can improve facility management services.
Armstrong D (1982) ‘Is facility management a fad? Why all the hoopla now? Interiors, Dear Dare Series, June.series
Ajayi, I.A and Ayodele J.B (2001) Introduction to Educational Planning, Administration and Supervision, Ado-Ekiti Yemi Prints and Publishing Services
Babatope, B.A (2010) Problems of Facilities in South-West Nigerian Universities and the way forward. Journal of Eduaction Administration and Policy Studies , 2(2), 039-043.
Barrett P.S And Owen D.D (1992) ‘ The Outstanding Balance: Is There an Optimum? Facilities Management Research Directions (ed Peter Barrett) University of Salford.
Cowan (2001) Information is key to Facilities Management Planning Chattered Surveyor Monthly, April, 32-33
Durodola O.D (2009) Management of Hotel Properties in South-Western Nigeria: Facilities Management Perspectives. Unpublished PhD thesis submitted to department of Estate Management, Covenant University, Ota.
FMA Australia (2012) Facility Management Good Practice Guide: Multi-Unit Residential, A publication of Facility Management Association of Australia
Frankfort-Nachmias, C (1996) Research Methods in the Social Sciences. Aukland: Hodder Arnold Ltd.
Gilleard and Tam H(2002) Appropriate Workspace Strategies in Hong Kong Facilities, Hong Kong Journal of Facility Management, 20(3/4), 113-118
Hamer, J.M (1988) Facility Management System, 1st Edition, New York: Van Nostrand Reinhold Inc
Hashim, H, Saleh, A.A, Kamarulzaman, N and Hashim, S.Z (2011) Assessment of Facilities Management Performance in International Islamic University Malaysia (IIUM). Publication of The 2nd International Building Control Conference. Procedia Engineering, 284 -290
Ikediashi, D.I; Ogunlana, S.O; Bowles, G; and Mbamali, I (2012) Outsourcing of facilities management services in Nigeria’s public universities In: Laryea, S. Agyepong, S.A. Leiringer, R and Hughes, W (Eds) Procs 4th West Africa Built Environment Research (WABER) conference, 24 – 26 July, 2012, Abuja, Nigeria, 725- 735
Isa, A and Yusoff, W.Z.W (2015) State of Physical Facilities of Higher Education Institutions in Nigeria. International Journal of Scientific and Research Publications, 5(4), ISSN 2250-3153
Kamarazally, M.A, Mbachu, J and Phipps, R (2013) Challenges faced by facilities managers in the Australasian Universities, Journal of facilities management, 11(2), 136 – 151.
Kincaid, D (1994) ‘ Integrated Facility Management. Facilities Journal Vol. 12, No. pp 20-23.
Lennerts I.K (2001) Facility Management Basics, A publication of Institute for Technology Management in Construction, Kadsruhe Institute of Technology.
Odediran, S.J, Gbadegesin, J.T and Babalola, M.O (2015) Facilities Management Practice in Nigerian public Universities, Journal of Facility Management 13(1), pp 5 – 26
Ogbeifun, E (2011) Facilities Management in a Multi-Campus Setting: A Case Study of the University of the Witwatersrand. An Unpublished M.Sc thesis Submitted to the Faculty of Engineering and Built Environment, University of Witwatersrand, Johannesburg.
Sekula, M (2003) “Days as Head of Facilities” Facility Management Journal (FMJ) March/April, pp 13-16
Patanapiradej W (2002) The Scope of Facility Management. Nakhara Publications.
Probst-Wallace, D (2012) What is facility management? www.ifma.org.hk/download/what_is_facility_management.pdf
Copyright of articles that appear in International Journal of Built Environment and Sustainability belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions or any other reproductions of similar nature.
Authors who publish with this journal agree to the following terms:
- This Journal applies Creative Commons Licenses of CC-BY-NC-SA
- Authors retain copyright and grant the journal right of publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).