Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria

Authors

  • Oyedeji Joseph Oyewale Department of Estate Management, the Bells University of Technology, Ota, Nigeria

DOI:

https://doi.org/10.11113/ijbes.v5.n2.257

Keywords:

Facility, Facility management, Soft Services, Hard Services, Universities

Abstract

Universities which are citadel of research and learning have many facilities that need to be well maintained in order to achieve the designed aim and sustain value of the institution. This necessitates the need for this study to examine facility management practice and the level of satisfaction of users of facility management in the study areas. The study populations are the students and staff of the institutions who are the users of the facilities. The sampling technique is systematic random sampling technique where respondents were selected from all the academic faculties, student’s hostels, and staff quarters which makes all categories of facilities users to be captured. The analysis was done using tables, 5-point Likert scale. The facility management services were categorized into hard and soft services. The modes of execution of the two were studied. It was gathered that some of the hard and soft services were outsourced while some are done in-house. The levels of satisfaction of the users on the hard and soft services were measured. It was gathered that soft services like move management have least ranking in the two universities and hard services like decoration and refurbishment have least ranking in the two universities. Recommendations were made on how the two universities can improve facility management services.

Author Biography

Oyedeji Joseph Oyewale, Department of Estate Management, the Bells University of Technology, Ota, Nigeria

ESTATE MANAGEMENT DEPARTMENT, LECTURER

References

Armstrong D (1982) ‘Is facility management a fad? Why all the hoopla now? Interiors, Dear Dare Series, June.series

Ajayi, I.A and Ayodele J.B (2001) Introduction to Educational Planning, Administration and Supervision, Ado-Ekiti Yemi Prints and Publishing Services

Babatope, B.A (2010) Problems of Facilities in South-West Nigerian Universities and the way forward. Journal of Eduaction Administration and Policy Studies , 2(2), 039-043.

Barrett P.S And Owen D.D (1992) ‘ The Outstanding Balance: Is There an Optimum? Facilities Management Research Directions (ed Peter Barrett) University of Salford.

Cowan (2001) Information is key to Facilities Management Planning Chattered Surveyor Monthly, April, 32-33

Durodola O.D (2009) Management of Hotel Properties in South-Western Nigeria: Facilities Management Perspectives. Unpublished PhD thesis submitted to department of Estate Management, Covenant University, Ota.

FMA Australia (2012) Facility Management Good Practice Guide: Multi-Unit Residential, A publication of Facility Management Association of Australia

Frankfort-Nachmias, C (1996) Research Methods in the Social Sciences. Aukland: Hodder Arnold Ltd.

Gilleard and Tam H(2002) Appropriate Workspace Strategies in Hong Kong Facilities, Hong Kong Journal of Facility Management, 20(3/4), 113-118

Hamer, J.M (1988) Facility Management System, 1st Edition, New York: Van Nostrand Reinhold Inc

Hashim, H, Saleh, A.A, Kamarulzaman, N and Hashim, S.Z (2011) Assessment of Facilities Management Performance in International Islamic University Malaysia (IIUM). Publication of The 2nd International Building Control Conference. Procedia Engineering, 284 -290

Ikediashi, D.I; Ogunlana, S.O; Bowles, G; and Mbamali, I (2012) Outsourcing of facilities management services in Nigeria’s public universities In: Laryea, S. Agyepong, S.A. Leiringer, R and Hughes, W (Eds) Procs 4th West Africa Built Environment Research (WABER) conference, 24 – 26 July, 2012, Abuja, Nigeria, 725- 735

Isa, A and Yusoff, W.Z.W (2015) State of Physical Facilities of Higher Education Institutions in Nigeria. International Journal of Scientific and Research Publications, 5(4), ISSN 2250-3153

Kamarazally, M.A, Mbachu, J and Phipps, R (2013) Challenges faced by facilities managers in the Australasian Universities, Journal of facilities management, 11(2), 136 – 151.

Kincaid, D (1994) ‘ Integrated Facility Management. Facilities Journal Vol. 12, No. pp 20-23.

Lennerts I.K (2001) Facility Management Basics, A publication of Institute for Technology Management in Construction, Kadsruhe Institute of Technology.

Odediran, S.J, Gbadegesin, J.T and Babalola, M.O (2015) Facilities Management Practice in Nigerian public Universities, Journal of Facility Management 13(1), pp 5 – 26

Ogbeifun, E (2011) Facilities Management in a Multi-Campus Setting: A Case Study of the University of the Witwatersrand. An Unpublished M.Sc thesis Submitted to the Faculty of Engineering and Built Environment, University of Witwatersrand, Johannesburg.

Sekula, M (2003) “Days as Head of Facilities” Facility Management Journal (FMJ) March/April, pp 13-16

Patanapiradej W (2002) The Scope of Facility Management. Nakhara Publications.

Probst-Wallace, D (2012) What is facility management? www.ifma.org.hk/download/what_is_facility_management.pdf

Downloads

Published

2018-05-29