Mobile Augmented Reality: A Tool for Effective Tourism Interpretation in Enhancing Tourist Experience at Urban Tourism Destination
DOI:
https://doi.org/10.11113/ijbes.v2.n3.86Abstract
The formation of tourism experience frequently subjected to complexity of individual tourist psycho-graphical factor, which leads to vast difference in the end experience formed among the respective tourist. However, the fact that travelling is highly subjected to environmental fuzziness and the issue of geographical consciousness may interfere the emotion of tourist and influence the formation of this experience. The evolution and advancement of mobile technologies had been optimized in improving the way human interact with the surrounding environment. Within this context, mobile augmented reality (AR) technology is perceived as capable in narrowing the gap between the formation of pleasant experience and the issue of geographical consciousness, thus transform the way tourist interact with the destination. Pertaining to this situation, this conceptual paper is attempted to understand the effectiveness of mobile augmented reality in enhancing tourist travel experience on the tourism destination. In relation to this aim, this study is directed to clarify the mechanism and usability of mobile augmented reality in relation to its capability in improving tourism interpretation and to discover the influence of utilization of this technology towards tourism experience. Critical review of existing literature that relevant to the research area was done in understanding on the extensiveness of impact of mobile AR on tourist and experience formation. Findings revealed the capability of AR in merging virtual information with the real world environment through the platform of mobile device able to create a more dynamic interaction between tourist and surrounding environment.References
Andersson, C., Freeman, D., James, I., Johnston, A., & Ljung, S. (2006). Managing the Customer Experience. Mobile Media and Applications-From Concept to Cash: Successful Service Creation and Launch, pp:125-139. Retrieved from: http://onlinelibrary.wiley.com/doi/10.1002/9780470028469.ch5/pdf
Azuma, R. T. (1997). A survey of augmented reality. Presence, Teleoperators and Virtual Environment, Vol. 6, No. 4: 355-385.
Azuma, R., Baillot, Y., Behringer, R., Feiner, S., Julier, S., & MacIntyre, B. (2001). Recent Advances in Augmented Reality. Computer Graphics and Applications, IEEE, Vol. 21, No. 6, 34-47.
Brown, B., & Chalmers, M. (2003, January) Tourism and mobile technology. In Proceeding of the Eight European Conference on Computer-Supported Cooperative Work 2003, (pp. 335-354), Springer Netherlands.
Buhalis, D., Leung, D., & Law, R. (2011). 13 eTourism: Critical Information and Communication Technologies for Tourism Destinations. Tourism Destination Marketing and Management: Collaborative Strategies, pp: 205-224. Retrieved from: https://www.academia.edu/896008/eTourism_Critical_Information_and_Communication_Technologies_for_Tourism_Destinations
Burns, M. K. (2008). What is Formative Evaluation?. Minnesota Center for Reading Research. Retrieved from: http://www.cehd.umn.edu/reading/documents/faq/formativeeval.pdf
European Commission. (2000). Towards Quality Urban Tourism: Integrated Quality Management (IQM) of Urban Tourist Destination. Retrieved from: http://ec.europa.eu/enterprise/sectors/tourism/files/studies/towards_quality_tourism_rural_urban_coastal/iqm_urban_en.pdf
Fritz, F., Susperregui, A., & Linaza, M. T. (2005). Enhancing cultural tourism experiences with augmented reality technologies. The 6th International Symposium on Virtual Reality, Archaeology and Cultural Heritage (VAST). Retrieved from: http://195.130.87.21:8080/dspace/bitstream/123456789/653/1/Enhancing%20cultural%20tourism%20experiences%20with%20augmented%20reality%20technologies.pdf
Ismail, H. & Baum, T. (2006). Urban Tourism in Developing Countries: in the Case of Melaka (Malacca) City, Malaysia, Anatolia: An International Journal of Tourism and Hospitality Research, Vol. 17, No. 2: 211-233, DOI: 10.1080/13032917.2006.9687187
Höllerer, T., & Feiner, S. (2004). Mobile Augmented Reality. Telegeoinformatics: Location-Based Computing and Services. Taylor and Francis Books Ltd., London, UK, 21. Retrieved from: http://web.cs.wpi.edu/~gogo/courses/cs525H_2010f/papers/
Hollerer_AR_2004.pdf
Kim, D. Y., Park, J., & Morrison, A. M. (2008). A Model of Traveller Acceptance of Mobile Technology. International Journal of Tourism Research, Vol. 10, No. 5: 393-407.
Kounavis, C. D., Kasimati, A. E., Zamani, E. D., & Giaglis, G. M. (2012). Enhancing the tourism experience through mobile augmented reality: Challenges and prospects. International Journal of Engineering Business Management, Vol. 4, No. 10: 1-6.
Larsen, S. (2007). Aspects of a Psychology of the Tourist Experience. Scandinavian Journal of Hospitality and Tourism, Vol. 7, No. 1: 7-18.
Linaza, M. T., Marimón, D., Carrasco, P., Álvarez, R., Montesa, J., Aguilar, S. R., & Diez, G. (2012). Evaluation of Mobile Augmented Reality Applications for Tourism Destinations (pp. 260-271). Springer Vienna. Retrieved from: http://download.springer.com/static/pdf/500/chp%253A10.1007%252F978-3-7091-1142-0_23.pdf?auth66=1422259660_7437c39c02666217bf2a391d202a79fd&ext=.pdf
Madden, L. (2011). Professional Augmented Reality Browsers for Smartphones: Programming for junaio, Layar and Wikitude. John Wiley & Sons, United Kingdom.
Marimon, D., Sarasua, C., Carrasco, P., Álvarez, R., Montesa, J., Adamek, T., ... & Gascó, P. (2010). MobiAR: Tourist Experiences through Mobile Augmented Reality. Telefonica Research and Development, Barcelona, Spain. Retrieved from: http://nem-summit.eu/downloads/wp-content/plugins/alcyonis-event-agenda/files/NEM2010_Mobiar_final.pdf
Mossberg, L. (2007). A Marketing Approach to the Tourist Experience. Scandinavian Journal of Hospitality and Tourism, Vol. 7, No. 1: 59-74. DOI: 10.1080/15022250701231915.
Porter, M. E. (2001). Strategy and the Internet. Harvard Business Review, Vol. 79, No. 3: 62-79.
Rabbi, I., Ullah, S., Richard, P., Otmane, S., & Mallem, M. (2013). A Survey on Augmented Reality Challenges and Tracking. Acta Graphica znanstveni časopis za tiskarstvo i grafičke komunikacije, Vol. 24, No. 1-2: 29-46.
Schmiedl, G., Seidl, M., & Temper, K. (2009, September) Mobile Phone Web Browsing: A Study on Usage and Usability of the Mobile Web. In Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services (p. 70). ACM.
Tokusho, Y., & Feiner, S. (2009, October) Prototyping an Outdoor Mobile Augmented Reality Street View Application. In Proceedings of ISMAR Workshop on Outdoor Mixed and Augmented Reality (Vol. 2).
Tussyadiah, I., & Zach, F. (2011). The Influence of Technology on Geographic Cognition and Tourism Experience. Information and Communication Technology in Tourism 2011 (pp. 279-291). Springer Vienna. Retrieved from: http://download.springer.com/static/pdf/70/chp%253A10.1007%252F978-3-7091-0503-0_23.pdf?auth66=1422432230_73e638bf4728de1754174c233a1e27ee&ext=.pdf
Volo, S. (2009). Conceptualizing Experience: A Tourist Based Approach. Journal of Hospitality Marketing & Management, Vol. 18, No. 2-3: 111-126. DOI: 10.1080/19368620802590134.
Williams, D. R., & Vaske, J. J. (2003). The Measurement of Place Attachment: Validity and Generalizability of a PsychometricApproach. Forest Science, Vol. 49, No. 6: 830-840.
Wagner, D., Pintaric, T., Ledermann, F., & Schmalstieg, D. (2005). Towards Massively Multi-User Augmented Reality on Handheld Devices (pp. 208-219). Springer Berlin Heidelberg. Retrieved from: http://ftp.mpik-tueb.mpg.de/kyb/bernie/WIKI/webuser.fh-furtwangen.de/wagner05_pervasive.pdf
Yovcheva, Z., Buhalis, D., & Gatzidis, C. (2012). Smartphone Augmented Reality Applications for Tourism. e-Review of Tourism Research (eRTR), Vol. 10, No. 2: 63-66.
Downloads
Published
How to Cite
Issue
Section
License
Copyright of articles that appear in International Journal of Built Environment and Sustainability belongs exclusively to Penerbit Universiti Teknologi Malaysia (Penerbit UTM Press). This copyright covers the rights to reproduce the article, including reprints, electronic reproductions or any other reproductions of similar nature.
Authors who publish with this journal agree to the following terms:
- This Journal applies Creative Commons Licenses of CC-BY-NC-SA
- Authors retain copyright and grant the journal right of publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).